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Sidel Services Online

Sidel Services Online (SSO) gives you fast and easy access to your Installed Base to order any services you need. This e-commerce platform provides fast and tailored access not only to Original Sidel Spare Parts but also to all relevant services to meet every production goal in just one click.

This user-friendly interface is available in 10 languages. Designed to make your life easier in your day-to-day business. It will help you maintain, enhance and adapt your packaging line with best-fit services in the fastest possible time.

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Sidel Services Online

A platform designed around users

As the single entry point to your plant, SSO focuses all relevant equipment information in a unique online one-stop shop. Just a click is all you need to find and receive, right in your factory, the OEM services you are looking for.

  • It is customised for your plant
  • It displays the most up to date information
  • It enables you to exchange order-related information easily with Sidel experts and your team

Optimise maintenance with a fast and easy spare parts order process

With SSO you can perform maintenance more efficiently as Spare Parts will reach your factory even faster thanks to a streamlined order process:

  • Identify and select the parts you need
  • Rely on real time and detailed spare parts information to make sure you choose the right parts
  • Receive an offer or place an order in one click
  • Follow your offer and order status quickly and easily

At any stage of your purchase, you can count on the support of your Parts Administrator.

Meet all your challenges with Sidel services by your side

SSO gives you tailored access to the complete Sidel Services portfolio , so you can easily identify and request an offer for the services you need to reach your specific target, such as:

  • Reducing environmental footprint
  • Lowering Total Cost of Ownership
  • Sustaining high line performance
  • Increasing line flexibility
  • Optimising maintenance time and costs
  • Securing product quality
  • Upgrading your PET bottle

Would you like more information or a demo session with our experts?

  • We can take you through all the steps of our platform thanks to specific on-demand demo sessions
  • You can also download the user guide in the platform help section
  • For more information about SSO, contact your Services Account Manager, or send an email to the SSO team

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